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Service description

The robot guides clients in correct medication

The Evondos service ensures a high standard of pharmacotherapy by guiding homecare clients in always taking the correct medicine in the prescribed dose at the right time. The service uses mechanical dose distribution sachets provided by a pharmacy, reading the time for administering medication from the dose sachet text field and operating accordingly.

The Evondos service is compatible with all mechanical dose dispensing sachets.

The robot provides guidance in taking medications, both by issuing spoken instructions and sound signals, and by displaying written instructions on the device screen with indicator lights. See video of robot in action.

If the client fails to take a dose for any reason, then the robot moves the untaken dose into a locked medicine container to avoid compromising medication safety. The robot notifies the care organisation of the incident and an entry is also made in the system log. Only care staff may access the contents of the locked medicine container.

The care organisation and care staff may monitor the progress of pharmacotherapy in real time from the control system, and also remotely using a mobile phone application. Relatives may also be granted access to this information.

Relatives have fewer worries and concerns when granny takes her medication correctly and remains in good health. They can then turn their attention to other matters, secure in the knowledge that real-time information is available on how the medication regime is working, and that the homecare service will be notified immediately if granny fails to take her medication.

The homecare service can also allow relatives to monitor granny’s medication record using a mobile phone app that can also be used to send short messages to granny and ask her how she is doing.

When granny is in good health the homecare staff enjoy their work and can improve their working methods within a more robust framework of public social services. Besides high standards of pharmacotherapy, we enable more effective and humane care for those in need.

There are more and more grannies around nowadays, thank goodness, but their care will require an ever-increasing share of public funds unless we deploy provenly effective technology on a large scale. Feedback suggests that grannies are ready for this technology, but what about society?

An Evondos robot is a pleasant colleague and assistant that a homecare nurse meets at fortnightly intervals when restocking the medicine container. The robot also sounds the alarm when granny fails to take her medication and needs a check-up visit to make sure that she has not had a fall or become otherwise incapacitated.

The Evondos service helps to reduce the need for medication dispensing visits, easing pressure on the morning and evening peak periods. The workload can then be spread more evenly over the day, with fewer concerns over administering pharmacotherapy correctly.

The medicine-dispensing robot reminds granny to take her medication using sound and light signals and spoken instructions. Granny is fine when she takes her medication as dispensed, but if she fails to do so, then the robot notifies the homecare staff and moves the untaken medication into a locked container. This maintains the correct medication regime. There is no need for granny to worry about remembering to take her medication correctly. No wonder she likes her Evondos robot!

The service may also be used for sending various messages to the service client, such as advice to drink plenty of water on hot summer days, queries about how the client is feeling, reminders from care staff of upcoming therapy measures, or warnings of late arrival for home calls.

Secure medicine storage

An Evondos robot is a secure way to keep medicines at home. Only care staff may access these medicines, which are packaged in dose dispensing sachets from which the robot delivers only the correct dose at the right time. The medicines are not otherwise available, thereby eliminating any risk of overdose or other misuse.

The robot transfers any medicines that have not been taken as instructed to a locked container that can only be opened by a care staff member. The robot also alerts the care staff at this time.

The medicine-dispensing robot keeps an electronic treatment log of its operations that is kept in the system for several years, so that historical reports remain available.

Designed for professional use

The Evondos service has been designed to meet the needs of homecare clients, who are usually elderly, and the professional care organisations that serve them. The medicine-dispensing robot is user-friendly, with only a single large button to press in order to receive the medication. The robot provides guidance in taking the medicine using sound and light signals, with instructions that are both spoken and appear as text on a display screen. Messages sent to the robot may be read in large-print text on the large screen of the device.

The robot advises the client of the next scheduled time for medication if any attempt is made to take further medication prematurely. Only care staff may access the locked container for medicines that have not been taken. Care staff may log into the medicine-dispensing robot system using an electronic identifier or personal user access codes.

The robot has a special travelling mode that enables it to pre-dispense medication for a period when the client is travelling, with medication reminders then issued by text message to a mobile phone.

The power switch is inside the robot and accessible only to care staff, and an internal battery enables the service to continue for 24 hours during a power cut. Although the robot is not in contact with the control system at such times, its log data for battery-powered usage will be uploaded to the system when the mains power is restored.

Clients with stiff joints or shaky hands may have difficulty opening a medicine sachet, so the robot assists by pre-cutting the sachet for immediate use.

More than 3 million correctly dispensed medication doses testify to the successful implementation of our service design principles.

“Future proof” – design with the future in mind

The medicine-dispensing robot is the first service that Evondos has brought to the market. The company’s R&D programme clearly envisages further enhancements in the device and its features, with both product and service extensions. The goal is a service that can be readily integrated into a larger entity, but that can also be a hub for artificial intelligence and a platform for a network of diverse functionalities.

Evondos is conducting R&D projects with a view to integrating the service control system into the information systems of various customer organisations.